Support

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We respond within 24 hours to all support requests.

⏱️ Response Time

We typically respond to support emails within 24 hours. For urgent issues, please include "URGENT" in your subject line.

❓ Frequently Asked Questions

General What is ChargeGuardian?

ChargeGuardian is a browser extension that detects payment pages before you click "confirm." It shows you what payment method will be charged, alerts you about subscriptions and free trials, and helps you avoid surprise charges.

Installation How do I install ChargeGuardian?

Visit the Chrome Web Store, search for "ChargeGuardian," and click "Add to Chrome." The extension will be installed automatically.

Usage Will ChargeGuardian work on all websites?

ChargeGuardian works on thousands of payment pages including Amazon, eBay, Walmart, Shopify stores, PayPal, Stripe, and many more. It's designed to detect payment forms across the web.

Privacy Does ChargeGuardian collect my payment data?

No. ChargeGuardian never collects, transmits, or stores your credit card numbers, payment details, or financial information. All data is stored locally on your device. Read our Privacy Policy for details.

Notifications Why do I see browser notifications?

ChargeGuardian sends browser notifications to alert you when payment pages are detected, remind you about free trial expirations, and warn about subscription renewals. You can disable these notifications in the extension settings.

Billing Is ChargeGuardian free?

ChargeGuardian is free to use. There are no subscription fees or hidden charges. We believe financial protection should be accessible to everyone.

Uninstallation How do I uninstall ChargeGuardian?

Right-click on the ChargeGuardian icon in your browser toolbar, select "Remove from Chrome," and confirm. You can also uninstall from Chrome Extensions at chrome://extensions.

🔗 Quick Links

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Support: support@chargeguardian.io